REFUNDS / RETURNS / CANCELLATIONS
I pay special attention to the packaging of all orders. If an item is damaged during shipping please contact me immediately within 24 hours with a photograph of the damaged goods and a replacement item will be sent.
Please note that refunds on bespoke orders, once the order has been made, is not possible as they have been made specifically for you.
The order may be cancelled before the order has been dispatched. If it has already been dispatched then if you return the item to us (at your expense) in the condition it arrived we will issue a refund for the item (less the cost of postage).
Your information will be used for the sole purpose of processing your order and informing you of any new products and special offers.
Your details will not be shared or used for any other purpose.
I value your custom and thank you for shopping with Andrea Arogyaswamy Ceramics.
- Credit / Debit Cards
- Offline Payments